Question 1

How do I start and complete a financing inquiry?

Accepted Answer

Start at /apply. The form estimates approximately 10 minutes. First choose one or more request types: Equipment financing, Working capital, and Leasehold build-out. You can change those selections later. Complete Clinic basics and only the detail steps for the types you selected, review your entries, and submit.

Question 2

What information does Clinic basics ask for?

Accepted Answer

Clinic basics asks for the clinic name and type (Laser Boutique or Full-Service Med-Spa), years in operation, treatment rooms, contact full name, email, phone, and state. These shared details appear before the request-specific steps.

Question 3

What should I enter for equipment financing?

Accepted Answer

You can add an entry for each device. For each one, the form asks for its model or name, modality, purchase price, age in years, and useful life in years. Annual depreciation and current book value are calculated automatically.

Question 4

What information is requested for working capital?

Accepted Answer

The membership and package section asks for active memberships, average monthly membership fee, outstanding package balance, average package value, average package redemption period in weeks, package revenue for the last 12 months, and monthly membership churn rate. The seasonal section asks for Q1 gross revenue for January through March combined, trailing average quarterly revenue for Q2 through Q4, estimated Q1 working capital need, peak months, slow months, and whether the clinic runs a Tax Day (April 15) promotional push.

Question 5

What does the leasehold build-out section include?

Accepted Answer

It asks for square footage, lease term remaining in months, and an amount for each build-out line item. The list depends on clinic type. Laser Boutique: Electrical 240V upgrade; HVAC modification; Interior finishes & treatment room; Signage & frontage; Permits & inspections. Full-Service Med-Spa: Plumbing — treatment room water loop; Dedicated electrical 240V; Consultation suite build-out; HVAC & ventilation; Interior finishes; Signage & frontage; ADA compliance; Permits & inspections. Enter $0 for an item that does not apply. The form shows the total build-out amount and asks whether you are interested in SBA 504 financing for this build-out.

Question 6

Can I review my entries or add context before submitting?

Accepted Answer

The final Review & submit step lets you review your entries and the funding request summary before submitting. Its notes field is optional. Examples shown in the form include card-volume context, open MCA positions, fundraising urgency, or other context.

Question 7

What if I need to correct an entry or the form cannot send?

Accepted Answer

When a field needs correction, the form highlights it, returns you to the relevant step, and keeps your entries so you can edit them. If the inquiry cannot be sent, your entries remain in the form; check your connection and choose Try again to resubmit.

Question 8

What do I receive after a successful submission?

Accepted Answer

The confirmation screen shows your inquiry reference and received date. You can copy the inquiry reference or download a PDF receipt containing those details. If copying fails, the screen lets you select the reference text and copy it manually.

Financing inquiry FAQ

The inquiry sequence

Clinic basics

Equipment financing

Working capital

Leasehold build-out

Review, corrections, and receipt

Ready to start your inquiry?